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Apple addresses bent iPad Pro controversy with new support page

Apple addresses bent iPad Pro controversy with new support page

iPad Pro, AppleSan Francisco : In a bid to shut the controversy around the bent 2018 iPad Pro, Apple has published a support page detailing the device’s manufacturing process, the media reported.

The page is titled “iPad Pro unibody enclosure design” and starts off by saying that Apple’s latest tablet is “strong, light, and durable”, the Verge reported on Saturday.

The new support page focused mainly on the Wi-Fi plus Cellular iPad Pro, which is the model reportedly affected the most by the alleged bending issues.

The tech giant noted that the new design has flat edges “instead of the curved edges found on previous-generation iPad models”. The new iPad’s flat edges and antenna line might make slight bends more visible, the report said.

According to the tech giant, the slight bends are a result of the iPad Pro’s manufacturing and cooling process.

The company also seems to suggest that so long as any “subtle deviations in flatness” are not perceptible during normal scenarios — meaning when you’re facing the iPad head on and actually using it — they should not be a concern to customers, the report noted.

“These precision manufacturing techniques and a rigorous inspection process ensure that these new iPad Pro models meet an even tighter specification for flatness than previous generations. This flatness specification allows for no more than 400 microns of deviation across the length of any side – less than the thickness of four sheets of paper,” Apple said in a statement.

Apple has also urged anyone who believes their iPad Pro enclosure has a warp or bend beyond 400 microns to contact the company’s support channels, and also reminds customers of its 14-day return policy, the report said.

—IANS

Apple iPad Pro (2018): Near-laptop experience on a sturdy tab (Tech Review)

Apple iPad Pro (2018): Near-laptop experience on a sturdy tab (Tech Review)

Apple iPad Pro (2018)By Nishant Arora,

New Delhi : Three years is enough time for a flagship consumer electronics device to don a new avatar and the new Apple iPad Pro (2018) has done just that — it is far superior to the first iPad Pro that came into existence in 2015. (The first iPad arrived eight years back.)

Smartphones have begun to rival tablets today and tablets have decided to go the laptop way — at a time when fixed office spaces are shrinking and professionals and frequent travellers are looking to create, work and enjoy from anywhere, everywhere.

With the all-screen iPad Pro, Apple has introduced the future of mobile computing that has the potential to outperform a traditional PC.

The new 11-inch and 12.9-inch iPad Pros are available in silver and space-grey finishes in 64GB, 256GB and 512GB configurations as well as a new 1TB option (which we reviewed).

The 12.9-inch iPad Pro starts at Rs 89,900 for the Wi-Fi model and Rs 1,03,900 for the Wi-Fi + Cellular model. It is just 5.9 mm thin — the thinnest iPad design ever.

Let us see what went into making iPad Pro so that it can take on a laptop.

Once you own an iPad Pro, invest further in buying a Smart Keyboard Folio, encompassing a full-size keyboard that never needs to be charged or paired (the space grey Folio will cost Rs 17,900).

Now is the time to get the second-generation Apple Pencil that will cost another Rs 10,900.

Once the ecosystem is complete, sit back and witness new levels of precision and productivity with the iPad Pro.

The Apple Pencil magnetically attaches to the device for pairing and wireless charging. It became even more powerful and intuitive as we began selecting tools or brushes — with just a simple double tap.

The new touch-sensor built onto the Apple Pencil detects taps, introducing a new way to interact within apps like Notes.

If you are working in creative streams and love to multi-task, the Smart Keyboard Folio features a streamlined design that’s adjustable for added versatility.

The device packs creative apps from Adobe, Autodesk and Procreate (remember that Photoshop CC from Adobe is coming to iPad Pro next year).

Another noticeable thing for creative professionals is a high-performance USB-C connector that brings a whole new set of capabilities.

You can now connect iPad Pro to cameras, musical instruments, external monitors, even docks, and get data transfer done in a jiffy. This is important for creative pros whose workflows require high bandwidth.

The battery is great and gave all-day support during gaming and streaming movies.

For those familiar with iOS 12 on iPhone X and iPhone XS, the iPad Pro provides a similar experience, including tap to wake and swiping to go home, access Control Centre and for multi-tasking.

The new Shortcuts app will help you link together automated workflows for photo editing, video editing and file and asset management.

Improvements to Photo Import and support for native RAW image editing give photographers efficient ways to work on the device.

For a day-to-day user at home, iPad Pro is packed with fun features.

Group FaceTime now makes it easy to connect with groups of friends or colleagues at the same time.

Participants can be added at any time, join later if the conversation is still active and choose to join using video or audio from an iPhone, iPad or Mac.

With the new Animoji and customisable Memoji, you can take advantage of the large screen on iPad to add more personality to photos and videos in Messages and FaceTime.

iPad Pro features edge-to-edge Liquid Retina display with rounded corners. The A12X Bionic chip with next-generation Neural Engine outperforms most devices. The device offers Gigabit-class LTE and up to 1TB of storage to enable mobile workflows.

Face ID, the most secure facial authentication system in any tablet or computer, is now available on the iPad for the first time.

A seven-core, Apple-designed GPU delivers up to twice the graphics performance for immersive AR experiences and console-quality graphics.

What does not work?

Well, there are some limitations when it comes to a true laptop experience. If Apple decides to run macOS on iPad Pro in the near future (the hardware is ready for that), it will become a perfect laptop for sure.

Conclusion: Those on the iPad Pro ecosystem must go for the device as it has never-before-seen improvements, at both the hardware and the software fronts. For working professionals, switching to the iPad Pro will take a bit training time, but the experience is simply out of the world. For the rest, it is an iPad Pro anyway!

(Nishant Arora can be contacted at nishant.a@ians.in)

—IANS